REU Windows & Doors Terms & Conditions

These Terms & Conditions govern your use of the REU Windows & Doors website, forms, and our SMS, text, phone, and email communications, and articulate our procedures & policies around services.

Last updated: February 2, 2026

1. Acceptance of Terms

These Terms of Service and Conditions ("Terms") govern your access to and use of the REU Windows & Doors website, forms, estimates, consultations, communications, and related services (collectively, the "Services"). By accessing our website, submitting any form, or providing your contact information, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

2. Company Information

REU Windows & Doors ("REU," "we," "us," or "our") is a window and door sales, consultation, and project coordination company serving residential and commercial customers.

Our website and communications are provided primarily for informational, educational, and lead-generation purposes.

2. Eligibility

Our Services are intended for individuals who are at least 18 years of age and who have the legal authority to make decisions regarding residential or commercial property improvements. By using our Services, you represent that you meet these requirements.

3. SMS, Text, Phone, and Email Communications

By entering your phone number, email address, and/or other contact information into any REU Windows & Doors form or otherwise providing it to us, you expressly consent to be contacted by REU Windows & Doors, our staff, and, where applicable, our service partners via:

  • SMS and text messages
  • Phone calls (including prerecorded or automated calls, where permitted)
  • Emails
  • Other electronic means of communication

These communications may relate to appointment scheduling, project updates, service reminders, promotions, special offers, and other information relevant to your interest in our products and services. Message frequency may vary depending on your interactions with us, your ongoing projects, and specific campaigns.

Message and data rates may apply. Your carrier's standard messaging, data, and other rates may be charged when you receive SMS or MMS messages from us. REU Windows & Doors is not responsible for any charges from your mobile carrier or service provider.

Carrier Liability Disclaimer

REU Windows and Doors is not liable for any delays, failures, or errors caused by third-party carriers in delivering SMS, calls, or emails. Message and data rates may apply and are your responsibility.

4. Consent is Not a Condition of Purchase

Your consent to receive SMS, text, phone, or email communications from REU Windows & Doors is not a condition of purchase. You may request information or services by contacting us through alternative methods if you prefer not to provide communication consent through our forms.

5. Opt-Out and Unsubscribe

You may opt out of marketing-related communications at any time:

  • To stop receiving SMS or text messages, reply STOP to any message we send.
  • To get help regarding our messaging program, reply HELP.
  • To unsubscribe from marketing emails, click the unsubscribe link included at the bottom of any email.
  • You may also contact us directly using the contact details provided on our website to update your communication preferences.

Please note that even if you opt out of marketing or promotional messages, we may still contact you with non-marketing communications where permitted by law, such as appointment confirmations, service reminders, or information related to an active project or existing business relationship.

6. Accuracy of Information You Provide

You agree that any information you provide to REU Windows & Doors through our website, forms, phone calls, or other channels is true, accurate, and complete to the best of your knowledge. You agree to promptly notify us of any changes to your contact information so that we can keep your records up to date and communicate with you effectively regarding your project or inquiry.

7. Use of Website and Content

All content on the REU Windows & Doors website, including text, images, graphics, logos, layouts, and other materials, is provided for general informational purposes related to our products and services. We strive to ensure that the information presented is accurate and up to date, but we do not guarantee its completeness, accuracy, or applicability to your specific situation.

You agree not to reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. Unauthorized use of this website or its content may violate copyright, trademark, and other applicable laws.

8. No Professional Advice

Any information provided through our website, emails, SMS messages, or other communications is for general informational purposes only and should not be considered professional, technical, legal, or financial advice. Before making any decisions regarding your property or projects, you should consult with appropriate qualified professionals and review all estimates, contracts, and documentation provided to you in detail.

9. Third-Party Services and Links

Our website or communications may reference or link to third-party websites, tools, or services (including payment processors, scheduling tools, review platforms, or social media). These third-party sites are not controlled by REU Windows & Doors, and we are not responsible for their content, policies, or practices. Accessing any third-party service is at your own risk and subject to the terms and privacy policies of those third parties.

10. Privacy and Data Protection

We care about the privacy and security of your personal information. Our collection, use, and protection of your data are governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our website or providing your information, you acknowledge and agree to the practices described in our Privacy Policy.

11.Scope of Services

REU may provide, subject to availability and written agreement:

Window and door product education

Design and product consultations

Estimates and proposals

Coordination with manufacturers and, where applicable, independent installers

REU does not provide structural engineering, code enforcement, construction, or installation services unless expressly stated in a written agreement. All services are subject to site conditions, manufacturer requirements, availability, and finalized contracts.

12. Estimates, Quotes, and Pricing

All estimates, quotes, and proposals are non-binding until confirmed in a signed written agreement.

Pricing is subject to change due to manufacturer pricing updates, product availability, lead times, freight costs, tariffs, site conditions, or changes in project scope.

Taxes, permits, installation, disposal, or additional labor may not be included unless explicitly stated in writing.

13. Products, Manufacturing Timelines, & Warranties

All products sold through REU are custom-made to order.

Typical manufacturing timelines are 13 weeks or longer, depending on product specifications and manufacturer capacity.

Manufacturing, delivery, and installation timelines are estimates only and are not guaranteed.

REU is not responsible for delays or failures caused by factors beyond our control, including but not limited to supply chain disruptions, material shortages, labor shortages, transportation issues, acts of God, natural disasters, governmental actions, economic instability, tariffs, or manufacturer operational delays.

Product descriptions, performance data, energy ratings, and specifications are provided by manufacturers and are believed to be accurate but are not guaranteed.

Manufacturer warranties apply according to the manufacturer’s terms. REU does not provide independent product warranties unless expressly stated in writing.

REU is not responsible for manufacturer defects, warranty decisions, discontinuations, or changes.

14. Installation & Third-Party Services

Installation services, when offered, may be performed by independent third-party contractors.

REU is not responsible for the acts, omissions, scheduling, or workmanship of third-party installers unless expressly stated in a written agreement.

Any installation-related concerns must be addressed in accordance with the applicable contract and installer terms.

15. Independent Contractors & Personal Conduct

Certain services associated with REU Windows & Doors projects may be performed by independent third-party contractors or service providers. These individuals and entities are not employees, agents, or representatives of REU unless expressly stated in a written agreement.

The views, opinions, beliefs, statements, conduct, or actions of any independent contractor or third party do not reflect or represent the views, values, beliefs, policies, or positions of REU Windows & Doors.

REU is not responsible for the personal conduct, communications, behavior, or statements of independent contractors outside the scope of their contracted work. Any disputes or concerns related to personal behavior or statements should be addressed directly with the individual or entity involved, unless otherwise required by a written agreement or applicable law.

16. Limitation of Liability

To the fullest extent permitted by law, REU Windows & Doors, its owners, employees, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with your use of our website, forms, or communications, even if we have been advised of the possibility of such damages.

17. Indemnification

You agree to indemnify, defend, and hold harmless REU Windows & Doors and its affiliates, owners, employees, and contractors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of our website, your submission of information, or your violation of these Terms & Conditions.

18. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website, forms, or communications after any changes become effective constitutes your acceptance of the updated Terms & Conditions.

19. Governing Law

These Terms & Conditions and any dispute arising out of or related to your use of our website or communications shall be governed by and construed in accordance with the laws of the jurisdiction in which REU Windows & Doors primarily operates, without regard to its conflict of law principles.

20. Contact Us

If you have any questions about these Terms & Conditions, our communication practices, or your privacy, please contact us using the contact information provided on our website or through the primary phone number and email address listed there. We will do our best to respond to your inquiry in a timely manner.

REU Windows and Doors

5603 McWhinney Blvd

Loveland, CO 80538

(970)791-2402